Whether it’s the Plaza Hotel in New York City, Marina Bay Sands in Singapore, or something a little more casual and closer to home, hotel management is needed in all corners of the globe. A position in hotel management gives you the best of the hospitality industry: the ability to interact with interesting guests, manage a hardworking staff, and take pride in a well-maintained building.
But the hotel management position in the establishment of your dreams won’t just fall into place. To land this kind of job, you’ll need a top-notch resume complete with the right experiences and skill set. Luckily, this hotel management resume example is here to help.
Here at Resume.io, we have a library of 350+ resume examples and writing guides to empower your job search. Our hotel management resume example, complete with our adaptable resume sample, will show you how to:
Hotel management professionals work in a variety of lodging establishments including hotels, hostels, motels, bed and breakfasts, resorts, inns, RV parks, and residential clubs.
Hotel managers are responsible for the cleanliness, safety, organization, guest experience, and maintenance inside their building. Some of the most common duties include:
Since hotel management staff tend to such a variety of duties, flexibility, patience and great organization is key. Good time management and customer service skills are also essential since this is a people-oriented position. If you're targeting other jobs in the hospitality or catering sector, have a look at these other helpful resume examples:
Hotel management staff is at once concerned about safety, comfort, efficiency, cleanliness and customer service. Your ability to wear so many different hats must be made clear to the hiring manager as they evaluate your resume.
This hotel management resume example is designed to help you include the important sections without wasting a single word. Here are the essential components of any great hotel management resume:
In the upcoming chapter, we’ll offer hotel management resume samples for each of these sections, but first, let’s explore how the current job market affects your application.
It’s no surprise that 2020 was a difficult year for hotel management, with tourism arrivals falling by 74 percent.
However, things have taken a positive turn in recent years. Tourism is back on form. In 2022, for example, more than nine hundred million tourists traveled internationally; twice the number recorded back in 2021. That amounts to a healthy 63% of the pre-pandemic average, with experts suggesting that 2023 will see the stat soar to between 80 and 95%.
How much does hotel management staff earn?
While the average hotel management professional earns $59,430 per year according to the Bureau of Labor Statistics, this industry offers much room for growth in terms of earning potential. Managers at high-end hotels and resorts can earn upwards of 100,000 dollars per year. Knowing a foreign language or having completed relevant training can also increase your earning potential. And since hotel managers are needed in all corners of the globe, your career offers endless opportunities for new experiences.
An increased focus on customer service in hotel management will continue to be a big factor, as will learning and adapting to new technologies and softwares. On top of that, hotel management professionals will need to make safety a top priority and implement new strategies for identifying and slowing potential outbreaks. By conveying a mastery of these situations on your resume, you can show that you’re keeping up with changes in the industry instead of being left behind.
A great hotel management summary example is one of the most vital parts of your resume. Think of it as the check-in — a hiring manager is already evaluating your presentation and word choice to decide how the rest of the experience will be (or if they even wish to stay!)
Your hotel management summary offers a mix of your personality, professionalism, experience, skills and even education. In 3-5 sentences, you should describe your management style and highlight your most relevant accomplishments. From your summary, a hiring manager should be able to envision your smiling face and charming personality greeting them from behind the front desk.
Save space and pack a punch by omitting the words “I have” or “I am” and opting for a descriptive action verb instead. If possible, use a key number like years of experience or size of staff managed to catch a hiring manager’s attention. Refer to the adaptable summary example below for an idea of how to maximize your own summary section.
Check out a resume sample for the summary section below.
Experienced Hotel Manager adept in effectively overseeing all hotel operations. Committed to creating and maintaining a top-of-the-line hotel environment for guests, resulting in return visitors and excellent reviews.
While you might still land a hotel management job by walking into the building and handing in a resume, these days you’re more likely to apply online – and pass through an ATS.
ATS or Applicant Tracking Systems are algorithms built right into many of today’s online hiring portals. Once you submit your application, the resume scanners will search your document for keywords and rank it against the other candidates. Only the top selection will be passed onto the hiring manager for review. That’s right – you could spend hours perfecting your resume only to be filtered out before it even reaches human eyes.
Luckily, this doesn’t have to be the case. With a little foresight, you can beat the ATS and maximize your chances of landing the interview. Here are three key steps:
Keywords are one of the most important factors when it comes to getting past the ATS. A keyword could be any skill repeated in the job description, a highlighted duty or even the name of the hotel. If you customized your resume to the exact position, chances are you already have many of the keywords you need right on your resume.
Hotel management positions are grounded in practical experience. That’s why your employment history section is going to be crucial in a hiring manager’s decision to give you the interview. For hotel management employees, previous job experience is a must so a chronological resume format is going to be a must.
Start by listing your current or most recent position, your title, dates worked and location. Underneath each header, you can create 3-5 bullet points that describe your duties and achievements. Try to keep as many unique bullet points as you can in order to show a range of skills and abilities.
Whenever possible, write with strong action verbs and incorporate key numbers to quantify your accomplishments and prove your impact. Here are some possible sources of numbers for your resume:
Below is a basic adaptable resume example of an employment history section for hotel management.
Hotel Manager at The Lookout, Philadelphia
October 2019 - Present
Hotel Manager at Emerald Inn, Lancaster
May 2016 - September 2019
In hotel management, your skills are at the heart of what you do. Since many of your skills can be incorporated into the bullet points under your previous employers, the skills section is a great place to give examples of hard skills, languages and concrete abilities. Of course, since the hospitality industry is all about customer service, you should sprinkle in a few of your soft skills and traits.
In the last decade the demand for bilingual workers has more than doubled, according to one study. Nowhere is this more true than in the hospitality industry where both guests and staff communicate in a variety of languages. If you know a second language, including it on your resume can instantly make you more attractive to hiring managers and can even land you a higher starting salary.
Below you can find the skills section from our adaptable hotel management resume sample.
While education used to be a small section on a hotel management resume, it is growing increasingly important as the job market tightens. While many of your skills can be learned on the job, having an associate’s or bachelor’s degree in hospitality, tourism or management can go a long way to increase your chances of landing an interview. If you’ve completed a bachelor’s degree or higher, you can leave your high school off your resume. See our adaptable hotel management resume example for a model of the best education section format.
Bachelor of Arts, St. Joseph's University, Philadelphia
September 2013 - May 2017
High School Diploma, Lancaster High School, Lancaster
September 2009 - May 2013
If you are a member of multiple associations or have completed additional health and safety or management courses, an extra certifications and associations section can go a long way to show your commitment to the industry. If you only have one or two items for this section, or need to save space, this information can easily be incorporated into the previous section.
When choosing the best resume format for your hotel management resume, consider this question: what do you want to emphasize more - your past work experience or your skills? If your past employment is more important, then the reverse chronological resume format is likely your resume format of choice. It emphasizes the employers you worked with in the past and showcases brand names and important job roles.
To be frank, for most hotel managers, this is going to be the way to go. Most management-oriented roles are employment-focused and hotel managers also benefit from a resume format that emphasizes hotel brands (you probably know better than we do how powerful showcasing brands like Intercontinental or Sheraton can be on your resume).
In some rare cases, you may choose the functional resume format that puts your skill list first and foremost or the hybrid resume format that combines the two approaches. But these situations are few and far between.
If you don’t want to waste time fussing with word processors and graphic design software, a template can help you create an attractive format in a few clicks. For hotel management resumes, we recommend Resume.io’s collection of market-researched resume templates.
Simply add in your information (or modify our adaptable hotel management resume example), adjust your color scheme and download a perfect resume in a matter of minutes.